Customer Care

Our Customer Care Center offers one number to call for all your questions.  No waiting for a response or automated phone service. Our knowledgeable and responsive Customer Care Representatives will promptly address your needs.

Customer care representatives are ready to assist you from 8:00am - 4:30pm EST. Monday through Friday. 

Our Customer Care Center can help with:

• Placing a new order

• Tracking an order

• Changing an order

• Scheduling a delivery

• Scheduling an installation

• Checking the status of an order

• Checking the delivery time and dates

• Track back orders

• Request information

• Answer billing questions

• Place a service request

• Schedule showroom appointment

• Facilitate returns and exchanges

• Answer sales questions 

Contact us by calling 1.800.704.6313 or 513-874-5444